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Dick Wooden, President
Success with CRM Consulting, Inc.

“I continue to enjoy your eNews!  I thoroughly enjoyed all the motivational articles and the popular articles from 2007.  The articles are well written and appear to be very simplified for an end user to initiate an action plan.  Overall, I have found all the information to be very valuable.  I also found your recommended reading and useful web resources to be a nice addition to the eNews. Ideally, I like to see all our employees, particularly our Managers, Supervisors, Customer Service Representatives and Sales staff to read, engage and make a habit of practicing your advice. “

Lisa Van Handel
Quality Assurance Manager/ISO Rep.
H E N T Z E N   C O A T I N G S,  I N C.