|
Thursday, Jul 29, 2010
Dick Wooden
At the heart of customer defection is the lack of satisfaction. This isn't the same as dissatisfaction, which means an active dislike for something. Lack of satisfaction is simply the... Read More
|
|
Wednesday, Jul 28, 2010
Dick Wooden
Business Blogging is a valuable strategic tool in business relationship development.
The primary power of your business blog is its ability to engage in one-to-many conversations, affecting... Read More
|
|
Tuesday, Jul 27, 2010
Dick Wooden
A Business Success Requirement- a Keep In Touch Strategy to stay Top of Mind
You need to connect with potential clients many times before they feel comfortable hiring you or purchasing your... Read More
|
|
Thursday, Jul 22, 2010
Dick Wooden
To stay at the "Top of Mind" of your customers and prospects is the purpose of your Keep in Touch strategy .
What is the benefit to have your people and business more connected ... Read More
|
|
Wednesday, Jul 21, 2010
Dick Wooden
Entrepreneurs are artists in a way.
They create something based on a great idea, and then they sell it. Sometimes they have so much fun creating that they rebel against systematizing what they... Read More
|
|
Tuesday, Jul 20, 2010
Dick Wooden
The foundation of maximizing customer value has to be creating excellence in keeping and satisfifying customers!
Does your company culture, regard customer retention as a Profit Center?
... Read More
|
|
Monday, Jul 19, 2010
Dick Wooden
You already know how to use Google and you probably use it every day. So do your prospects, your customers, your employees and your competitors.
You may ask "How can I use Google and their... Read More
|
|
Friday, Jul 16, 2010
Dick Wooden
Success with CRM Consulting, What's New on our web site - week ending July 16-2010:
This week there are new resources for the entrepreneur and business professional looking to become more engaged... Read More
|
|
Wednesday, Jul 14, 2010
Dick Wooden
Sage software officially made Sage ACT! 2011 available for purchase through their early bird promotion program. Julie and I were involved in the beta program and we thought we'd share our take... Read More
|
|
Monday, Jul 12, 2010
Dick Wooden
Some vision problems have nothing to do with needing bifocals.
We all run the risk of thinking our own lens , through which we view their business and all of life, is the only one. This... Read More
|
|
Friday, Jul 9, 2010
Dick Wooden
The Positive Value of 1, in Sales as in Life
We often overlook the affect ONE more event or ONE more action can provide and its positive results . Take for example the... Read More
|
|
Thursday, Jul 8, 2010
Dick Wooden
As a business coach for entrepreneurs and as an entrepreneur myself, it is always helpful to look for ways to combine Creativity with Productivity to achieve Success.
In The... Read More
|
|
Wednesday, Jul 7, 2010
Dick Wooden
Customer service isn t just one thing, it s the whole enchilada. The service experience customers have will either make them glad or mad. Glad means they stay with you. Mad means they... Read More
|
|
Tuesday, Jul 6, 2010
Dick Wooden
There is an increasing mobility of the workforce and staying connected with up to date information is critical in today's business environment.
Gain greater productivity and capability in... Read More
|
|
Friday, Jul 2, 2010
Dick Wooden
Could your light burn brighter for the life of your business?
Is the light of your business growing brighter?
Does your business warm the hearts of your employees and management team as... Read More
|
|
Thursday, Jul 1, 2010
Dick Wooden
Attracting new prospects and others interested in what you can help them achieve is a whole lot easier when you and your business are remarkable.
Inbound marketing assumes that people will come... Read More
|
|
Wednesday, Jun 30, 2010
Dick Wooden
Strengths Based Leadership -
Great Leaders, Teams and Why People Follow
(Tom Rath Barry Gonchie, 2009)
Key highlights of Tom's book that relate to Leadership development ... Read More
|
|
Wednesday, Jun 30, 2010
Dick Wooden
High performance comes from understanding Energy Management of yourself and then managing your energy reserve. Gaining greater productivity is what many of us are looking to achieve.
In a ... Read More
|
|
Wednesday, Jun 23, 2010
Julie Cooper
Julie, "I am currently using Microsoft Outlook and Excel to keep track of my appointments, notes, etc. It's OK, but I need a better system that helps me track meaningful conversations easier... Read More
|
|
Tuesday, Jun 22, 2010
Dick Wooden
Start managing your energy instead of your time and lead a happier, more productive life.
More than 75 percent of employees around the world feel disengaged at work every day. We're in a ... Read More
|
|
Monday, Jun 21, 2010
Dick Wooden
In my coaching and consulting with entrepreneurially minded people we will eventually come across something that they need to be reminded about.
Successful people have learned a skill, behavior,... Read More
|
|
Tuesday, Jun 15, 2010
Dick Wooden
In its third Buyer Experience Study, IDC surveyed 213 IT buyers and learned that in 2009, sellers lost many deals due to factors that had nothing to do with the economy ! Selling Power magazine... Read More
|
|
Monday, Jun 14, 2010
Dick Wooden
Do you treat your customers how THEY would like to be treated?
Have you made it too complex and have you not followed the K.I.S.S. principle - Keep It Simple S......
Too often as a... Read More
|
|
Thursday, Jun 10, 2010
Dick Wooden
Technology available today makes it more affordable to implement the business relationship and management system you have been wanting. Sage SalesLogix Cloud brings together the benefits of... Read More
|